13. E-mail notifications

Risk Flow sends notification emails to users according to the action triggered and according to their set preferences in the user profile. Below you can find a list of notification emails that Risk Flow sends.

#	Email type	Description	Receivers
1	SMTP configuration test	Email to verify SMTP settings.	Administrator
2	New user created	This email informs new user that an account has been created and prompts them to set a password.	New user
3	Assignment of the responsible manager to the analysis	This email will notify the user with the manager role of their assignment to risk analysis.	Responsible manager
4	Assigning an analyst to an analysis	This email will notify the user with the analyst role of their assignment to risk analysis.	Analysts
5	Request for approval of the risk analysis	This email will notify the responsible analysis manager of the requirement to approve the risk analysis.	Responsible manager
6	Notice of removal of the Analysis Manager role	This email will notify the manager of the removal of responsibility for the risk analysis.	Responsible manager
7	Notice of removal of the Analysis Analyst role	This email will notify the analyst of the removal of the risk analysis role.	Analysts
8	New approval flow created	This email will notify the client that a new approval flow has been created.	Client
9	New audit flow created	This email will notify all users with the auditor role of the new audit flow.	Auditors
10	Comments added to a risk analysis	This email will alert the manager, analysts, and client users to the new comment. The user who added the comment will not receive a notification about the new comment.	Responsible manager, analysts, client
11	Comment added to a flow	This email will alert the manager and client users in the case of approval flow, or users with the auditor role in the case of audit flow, of the new comment. The user who added the comment will not receive a notification about the new comment.	Responsible manager, client
12	Flow approval notice	Information for the responsible manager on the client’s approval of the flow.	Responsible manager
13	Audit completion notice	Information for the responsible manager on the completion of the audit flow.	Responsible manager
14	Analysis deadline changed	Information for the responsible manager and risk analysts regarding the change in the deadline for processing.	Responsible manager, analysts
15	Flow deadline changed	Information for the responsible manager and flow clients, and possibly auditors, regarding the change in the deadline for processing.	Responsible manager, Client, Auditor
16	Responsibility manager role removed notice	This email will notify the manager about removal of responsibility for the flow.	Responsible manager
17	License expiration is approaching	This email will notify the administrator that the current license expires in 7 days.	Administrators
18	License expiration notice	This email will notify the administrator that the license has been terminated.	Administrators
19	Analysis deadline is approaching	Information about the risk analysis not completed, which is approaching the deadline for resolution.	Responsible manager, Analysts
20	Analysis deadline exceeded	Information about the risk analysis yet not finished, which has exceeded its deadline.	Responsible manager, Analysts
21	Flow deadline is approaching	Information on a pending flow that is close to its deadline for resolution.	Responsible manager, Client, Auditor
22	Flow deadline exceeded	Information about a pending flow that has reached its deadline for resolution.	Responsible manager, Client, Auditor
23	Assignment of responsible manager to the flow	This email will notify the user with the manager role of their assignment to flow.	Responsible manager
24	Assigning a responsible manager to the risk treatment plan	This email will notify the manager user of the assignment to the risk treatment plan.	Responsible manager
25	Assigning an analyst to a risk treatment plan	This email will notify a user with the analyst role of being assigned to a risk treatment plan.	Analysts
26	Request for approval of the risk treatment plan	This email will notify the responsible analysis manager of the request for approval of the risk treatment plan.	Responsible manager
27	Risk treatment plan manager role removal notice	This email will notify the manager of the removal of responsibility for the risk treatment plan.	Manager
28	Notice of removal of the risk treatment plan analyst role	This email will notify the analyst of the removal of the role in the execution of the risk treatment plan.	Analysts
29	The deadline for resolving the risk treatment plan is approaching	Information about the pending risk treatment plan, which is approaching the deadline for resolution.	Responsible manager, Analysts
30	The deadline for resolving the risk treatment plan exceeded	Information about a pending risk treatment plan, which has exceeded its deadline for resolution.	Responsible manager, Analysts
31	Change of the deadline for treatment the risk management plan	Information for the responsible manager and analysts of the risk treatment plan regarding the change of the due date.	Responsible manager, Analysts
32	Adding a comment to the risk treatment plan	This email will notify the client’s manager, manager, analysts, and users of the new comment. The user who added the comment will not receive a notification about a new comment.	Responsible manager, Analysts, Client

Although the email notifications differ in content, they have a consistent look and feel, which is as follows.